What information do we collect?

We collect information from you when you subscribe to our newsletter or fill out a form. These include forms on the Contact Us, Product Registration Form, Request a Catalog, Directions, or Location pages. We also collect information when you inquire about an individual product or email a product page to someone. Both of these forms are found on the product pages on our website. Finally, when using our website’s Live Chat feature from Zopim, we ask for your name and email.

When registering on our site, as appropriate, you may be asked to enter your: Name, E-mail Address, Phone Number, Mailing Address, or Company Name. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

–To personalize your experience
(your information helps us to better respond to your individual needs)

–To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

–To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

–To send periodic emails

The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser, if you allow, that enables the sites or service providers systems to recognize your browser and capture and remember certain information. These cookies are not harmful to your computer, they can not introduce viruses or extract personal contact information.

We use cookies to keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers, such as Google Analytics, to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Incorporation of Advanced Analytics Reporting

Mountain Plumbing Products has implemented the Remarketing and Google Display Network Impression Reporting tracking code changes on our website. Visitors to our website can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings. You may also use the Google Analytics opt-out browser add-on for further preference options.

Remarketing with Google Analytics Implementation

Mountain Plumbing Products uses Remarketing with Google Analytics to advertise online. Third-party vendors, including Google, show our ads on sites across the Internet. Mountain Plumbing Products and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone’s past visits to our website.

Google Display Network Impression Reporting Implementation

Mountain Plumbing Products and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to report how our ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to our site.

Your Consent

By using our site, you consent to our online privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on: June 26th, 2014

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Mountain Plumbing Products
P.O Box 630008
Irving, TX 75063
United States
Phone: (888) 222-9140
[email protected]