Mountain Plumbing Resource Center

Return of Goods Authorization Form

We gladly will return defective goods unless the items have been discontinued from our line. Please fill out the form below to receive a return goods authorization number (RGA#) from our returns department and read the following guidelines for returning product.

RGA Form

Return Goods Authorization:

  • Request for RGA number does not ensure that the request will be approved.
  • All goods being returned must have a return goods authorization number (RGA#) attached with the product.
  • Return authorizations in writing by fax, mail, email (RGA@MountainPlumbing.com) using the form below within 90 days of delivery.
  • If the goods were ordered incorrectly, a 35% restocking charge will apply and the customer is responsible for return freight charges.
  • No returns on special orders.
  • If an item is returned defective, and after inspection and/or testing is deemed not defective, no credit will be issued and the customer is responsible for return freight charges.